Cookie Policy
Last updated: December 2023
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website or use our mobile app. They help us remember your preferences, understand how you use our service, and improve your overall experience.
Similar technologies include web beacons, pixel tags, and local storage, which serve similar purposes to cookies.
2. How We Use Cookies
Essential Cookies
These cookies are necessary for RunRival to function properly. They enable core features like:
- User authentication and session management
- Security features and fraud prevention
- Basic app functionality and navigation
- Remembering your login status
Essential cookies cannot be disabled as they're required for the service to work.
Analytics Cookies
We use analytics cookies to understand how users interact with RunRival:
- Tracking app usage patterns and popular features
- Measuring performance and identifying technical issues
- Understanding user behavior to improve the experience
- Generating aggregate statistics (no personal identification)
Functional Cookies
These cookies enhance your RunRival experience by:
- Remembering your preferences and settings
- Customizing content based on your location
- Storing language and display preferences
- Enabling social media integration features
3. Third-Party Cookies
Strava Integration
When you connect your Strava account, Strava may set their own cookies according to their cookie policy. This is necessary for the authentication and data sharing between RunRival and Strava.
Analytics Services
We use third-party analytics services that may set cookies to help us understand app usage. These services include:
- Google Analytics (for website analytics)
- Mobile analytics platforms (for app usage)
- Crash reporting services (for technical issues)
Social Media
Our website includes social media sharing buttons that may set cookies from platforms like Facebook, Twitter, and Instagram when you interact with them.
4. Cookie Duration
Session Cookies
These temporary cookies are deleted when you close your browser or app. They're used for essential functions like maintaining your login session.
Persistent Cookies
These cookies remain on your device for a set period or until you delete them. They remember your preferences across multiple visits and may last:
- Authentication cookies: Up to 30 days
- Preference cookies: Up to 1 year
- Analytics cookies: Up to 2 years
5. Managing Your Cookie Preferences
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies (may affect website functionality)
- Delete existing cookies
- Set preferences for specific websites
- Be notified when cookies are set
Mobile App Settings
In the RunRival mobile app, you can control certain tracking features through:
- App privacy settings
- Device-level privacy controls
- Opt-out of analytics tracking
Third-Party Opt-Outs
For third-party cookies, you can opt out directly with the service providers:
- Google Analytics Opt-out
- Social media platform privacy settings
- Device advertising preferences (iOS/Android)
6. Impact of Disabling Cookies
While you can disable cookies, doing so may affect your RunRival experience:
If You Disable Essential Cookies
- You may not be able to log in or stay logged in
- Basic app functionality may not work properly
- Security features may be compromised
If You Disable Analytics Cookies
- Your usage data won't be collected for improvements
- We'll have less insight into technical issues
- App functionality will remain unchanged
If You Disable Functional Cookies
- Your preferences won't be remembered
- You may need to re-enter settings each visit
- Personalized features may not work
7. Mobile App Tracking
Device Identifiers
Our mobile app may use device identifiers (like advertising IDs) for similar purposes to cookies. You can control these through your device settings:
- iOS: Settings > Privacy & Security > Apple Advertising
- Android: Settings > Google > Ads
App Permissions
The RunRival app requests certain permissions that may involve data collection. You can review and modify these permissions in your device settings.
8. International Users
GDPR Compliance
For users in the European Union, we comply with GDPR requirements for cookie consent and data protection. You have the right to:
- Clear consent before non-essential cookies are set
- Withdraw consent at any time
- Access information about cookies we use
Other Jurisdictions
We comply with applicable privacy and cookie laws in all jurisdictions where RunRival operates.
9. Updates to This Policy
We may update this cookie policy from time to time to reflect changes in our practices or applicable law. We'll notify you of significant changes through the app or website.
Your continued use of RunRival after changes take effect constitutes acceptance of the updated cookie policy.
10. Contact Us
If you have questions about our use of cookies or this policy, please contact us:
- Email: privacy@runrival.com
- In-app: Use the "Contact Support" feature
- Subject line: "Cookie Policy Question"